The ingredients for the lessons learned session
In the first part of this series, we explored the importance of lessons learned. In this post, we’ll focus on what organizations need to effectively implement this process and continue with the example of a burglary in my childhood home to illustrate the design of a lessons learned document. The Importance of a Policy In […]
And the lessons learned?
When I was a child, my parents built a very humble home—what we call “unfinished construction”—in a neighborhood in the south of Bogotá. It was Christmas Eve, and we were filled with joy at achieving our dream of owning our own house. However, just a few days later, while we were sleeping, some people broke […]